Accessibility

The Garden Resort includes tarmac and asphalt roads, grass, sand and stone pathways. Some parts of the site therefore have uneven terrain.

Ramps are provided in appropriate locations across the festival site, including access to the beach and into the sea.

If you would like more information about the site layout before attending, please contact our team.

Accessible facilities include:

• A wheelchair-accessible toilet and shower within the festival campsite
• A wheelchair-accessible portable toilet at Barbarella’s Discotheque

The accessible toilet and shower at The Garden Resort are kept locked to prevent misuse. If you require access, please email info@thegarden.hr before attending to request the current lock code.

The Garden Resort offers several types of on-site accommodation. If you have specific accessibility requirements, please contact the accommodation provider before booking to confirm which option is most suitable.

Accommodation is booked separately from your Festival Ticket.

There is currently no dedicated charging station for electric wheelchairs.

If you are staying on-site, please contact your accommodation provider before travelling to discuss access to a suitable charging point within your accommodation.

PA and carer tickets are available to customers who require additional support.

To apply, please provide:

• Proof of disability
• Your PA or carer’s full name
• Your PA or carer’s email address

Please send this information to info@hospitalityonthebeach.com. Once received, our team will help you with the booking process.

Festivals can sometimes feel overwhelming. If you feel anxious, need a break or require support during the event, you can visit our on-site welfare tent.

You can also speak to any member of festival staff, who will direct you to the welfare team.

We encourage neurodivergent customers and anyone with sensory or non-visible access requirements to contact us before the festival. Our team can provide more information about the site and discuss any reasonable support available.

Please be aware that Hospitality On The Beach includes loud music, flashing lights, crowds and changing light levels. We recommend bringing any personal aids you may need, such as ear protection.

If you need to bring medication or require specific storage arrangements, please contact us before travelling so we can advise you.

Keep medication in its original packaging and bring any supporting documentation you may need.

Barbarella’s Discotheque is located off-site, approximately 15 minutes from The Garden Resort by shuttle bus or taxi.

If you have accessibility requirements for travelling between the venues, please contact us before booking your After Party ticket. Our team can provide the latest transport information and discuss the available options.

A wheelchair-accessible portable toilet is available at Barbarella’s.

If you feel unwell or require medical assistance during the festival, please speak to a member of staff or visit the on-site medical and welfare area.

In an emergency, call Croatia’s emergency services on 112.

If you have accessibility questions, require a PA or carer ticket, or need support planning your visit, please email info@hospitalityonthebeach.com.

Where possible, please contact us before booking so we have enough time to discuss your requirements.