FAQs

General

When does the festival take place?

Hospitality On The Beach is from the 4th -11th July 2023. The music will end on the early hours of the 11th. 

When do tickets for Hospitality on the Beach go on sale?

Tickets are already on sale, you can purchase tickets here

Travel

Where is the festival located?

Hospitality On The Beach takes place in Tisno, Croatia a coastal town on the Adriatic sea. The Garden is a gorgeous self-contained festival site a few minute's walk from the lovely fishing town of Tisno, which has all the restaurants, bars, shops and beached you could wish to enjoy on holiday!

What is the best route to get to Hospitality on the Beach?

Tisno is accessible via several airports, meaning more frequent and affordable journey options from whatever your destination!


Zadar is the nearest airport (45 mins), followed by Split (90 mins) and Zagreb (4 hours). These journey times are for the highway route and will take a little longer by bus / coach.


We recommend leaving 2hrs for split and 1.5hrs for Zadar transfers.


We will be running official transfers from Split and Zadar, these will be released in 2023


Alternatively, you can arrange your own travel via local taxis or bus services. We recommend booking this in advance for ease.

Where can I find out transfer times?

A full list of transfer times will be available to book in February 2023

Do you have to stay the full week?

Once you have purchased your festival ticket, the rest of your holiday is in your hands! You are welcome to join us for as long or as short as you like.

I need to leave on Saturday or Sunday but I see that I cannot book transfers over the weekend with you, how can I get back to the airport?

You will need to make your own arrangements to get home if you need to leave over the weekend.

The Garden Resort work with a number of local companies. Look out for the yellow window stickers, these are official partners and have agreed the set pricing below across the event.

Can I explore Croatia myself before or after the festival?

Absolutely! We strongly recommend going out and exploring the country either before or after the festival.

Tickets

When will tickets be sent out?

Electronic tickets will be sent out one week before the opening date of the festival.

Can I buy tickets if I am local?

Yes! Local tickets are available to to purchase here

What is the maximum number of tickets i can buy?

You can purchase a maximum of 6 tickets per booking.

What is your advice on ticket scammers?

Given the surge in ticket sales across the industry in the past month, unfortunately this has also led to a surge in ticket scams. 


The safest way to avoid these scams is by always purchasing your packages directly from the Hospitality on the Beach website. We do not sell any of our packages through any third party agents. 


Please note that we have a new ticketing system which protects your ticket funds against insolvency.


Please note that we only send out e tickets 1-2 weeks before the event. If you see or receive an e-ticket in advance of this period, it will be a fake. If you have any questions regarding the legitimacy of a ticket, please email us on info@hospitalityonthebeach.com

What access do I have with my ticket?

With a Festival Ticket customers have access to the main festival site (The Garden Resort).


Campsite accommodation tickets (Camping, Boutique Camping, Mobile Home, Hostel) get you access to the campsite and the campsite facilities, Customers must also have a festival ticket to access the campsite areas.


To get on a Boat Party you must have a festival ticket and the boat party ticket of your choice. *


After Parties are sold separately – you do not need a festival wristband to access the parties.


*You will also need an ID – this must be in your name – as you will likely be handing your passport into your accommodation, we advise you bring a photocopy with you.

Onsite Festival Information

Any new, exciting accommodation this year?

Our official accommodation partner is Hotel Miran.

New for Hospitality On The Beach this year! We have sourced a hotel available exclusively for our HOTB ravers!

Meet like-minded festival-goers as you sip a cocktail on Hotel Miran’s terrace bar, soundtracked by Hospitality resident DJs, or take a refreshing dip in one of two swimming pools or the hotel's private beach that overlooks the picturesque Adriatic Sea.

Contact our Whatsapp holiday team here 

What onsite accommodation is available?

The Garden Resort is a true ravers paradise located right on the beach!

Complete with restaurants, bars, a beautiful beach and a whole host of accommodation options to cater to all price ranges, you can stay in the heart of the festival and literally have the rave on your doorstep!


There’s a wealth of options to join us on-site, from luxury mobile homes to unique airstreams, camping under the stars amongst fig and olive trees or in a boutique belle tent.


For on-site accommodation, customers can pay a 50% deposit today, with the remaining balance taken 10 weeks before the festival.


Please refer to the Garden’s website for their full terms & conditions.

What onsite accommodation is available?

There are also a great range of local accommodation options including apartments and villas available via The Garden site team. To find out more on the options available please send them a message to Helena, via enquiries@thegarden.hr stating the number of people in your group and the dates of your arrival and departure and they will respond to you as soon as possible.


Alternatively, you use your preferred accommodation provider to select one of the many options available in Tisno and the surrounding area.

What kind of amenities are available on site?

On-site at the festival there is the restaurant “Wabi Sabi” which is open from breakfast till late. There are also a number of quality options at the on-site food court, also catering for vegan and vegetarian diets.


Tisno is home to many wonderful restaurants (or ‘Konobas’) all within walking distance of the festival site.

What are the food/drink costs like at Hospitality On the Beach?

Restaurants are cheap and a meal will cost between £5 - 15. It's hard to say if places will increase prices during Hospitality on the Beach as this happens at a lot of festivals in Croatia from experience but customers will still be able to get cheap meals for sure! There are several supermarkets in Tisno for those customers who prefer a self-catered experience . Drink prices will vary from bar to bar, ranging from 4-8 euros depending on the selected drink.

Are there lockers on site?

Yes, lockers will be available at the on-site accommodation reception – open 24 hours. These are roughly 30cm by 30cm and 100 HRK regardless of duration.

Where is the nearest ATM?

There are two ATMs on the festival site: one by on-site accommodation reception and another next to the restaurant. There are also several ATMs in the centre of Tisno, which is about a 10-15 minute walk from The Garden.

What is the local currency?

The official currency of Croatia is now the Euro. Keep an eye on the latest exchange rates.

How does cashless payment work?

A wristband is given to everyone when collecting their event wristband from the box office. There is no charge for this.

Go to one of the 4 main top up houses on site and top-up your wristband. Minimum top-up is 50kn and and maximum is 20,000kn

The wristband can be used at the bars, restaurant, food court, massage, on-site shop and to purchase tickets for boats and Barbarellas Discotheque parties (everywhere on site).

The 4 x top-up offices accept cash or card payments (Mastercard, Visa & Maestro) except the top up on boats, Barbarellas and restaurant - these are card only

You can check your balance easily with any bar staff member / restaurant waiter etc.

Refunds: a minimum refund of 100kn is required. A 20 kn fee is charged per refund.

Refunds can only be given in cash (kuna). Refunds take place at The Corner Bar: Sunday 12:00–14:00, Monday 12:00–14:00, Tuesday : 09:00–12:00


Benefits of RFID cashless system:


Budget what you want to spend for the duration of event

No need to carry a wallet / purse around

Avoid high exchange rates incurred when withdrawing cash from ATMs

More hygienic than cash (good for COVID measures)

Quicker than card payments due to slower transaction times (shorter wait at the bars).

What is the search policy at the festival?

For the safety of our customers and staff, security conducts bag searches upon entry. Anyone found to be carrying illicit items will have them confiscated and may be removed from the festival and handed over to the police where necessary. Please do not attempt to bring any of the following items inside the event: fireworks, laser pens, flares, alcohol, illicit drugs, legal highs (including nitrous oxide), animals (with the exception of guide dogs) or anything that could be considered an offensive weapon.


Please note that if you are staying in on-site accommodation (including camping), you can bring one bottle of duty free on arrival only. You will also be able to purchase alcohol from the on-site shop with your on-site accommodation wristband and are allowed to bring food back.

What is the drug policy?
  • We have a zero-tolerance policy related to drugs at the festival and discourage customers from bringing anything into the event. Drugs are illegal in Croatia and the local authorities take a very strict stance on drug use and possession. In the aim of customer safety, they may patrol the event and local area. Customers caught in breach of this rule may be prosecuted or even face a night in a cell.

MUSIC

Where can I find the lineup?

The lineup is incoming in January 2023!

TRAVEL REQUIREMENTS

Do I need a visa or travel permit to go to Hospitality On The Beach?

As our guests travel from all over the world, we recommend that you visit your own Governments’ website, and research the visa requirements from your own country. 


If you are travelling from the UK to Croatia please note that Since the 1st Jan 2021, tourists from the UK will be able to travel to countries in the Schengen area, which includes Croatia, for up to 90 days in any 180-day period without a visa. This applies if you travel as a tourist. Which includes attending cultural or sports events. 


If you are travelling to Croatia and other Schengen countries without a visa, make sure your whole visit is within the 90-day limit. Visits to Schengen countries within the previous 180 days before you travel count towards your 90 days

What about health insurance?

While we cannot recommend specific insurance companies or policies, we advise that all our customers do extensive research around their own insurance policy to ensure they are covered extensively.

What should I consider when booking flights to Hospitality On The Beach?

If you are interested in booking your flights for July, please remember to refer to the airline’s website for further information on their booking policies. This is to ensure that you are covered in case of cancellation. 

WELLNESS

What are the wellness activities available at Hospitality On The Beach?

Our wellness program includes yoga, soundscape meditation, gong baths and beach massages. Perfect to soothe those aching limbs after a little too much dancing!

Are these included with the festival wristband?

Yes, except beach massages, all wellness activities are free of charge for all Hospitality on the Beach customers. There is an optional donation of 5€ that goes to a local charity. Places are limited, make sure to reserve your spot via this website once this is announced.

ACCESSIBILITY

Accessibility at stages

Hospitality will provide viewing areas where possible for accessible customers and PA's only. The areas will have a good line of sight to the stage and seating if required.

Can assistance animals attend the festival?

Assistance animals are welcome within the festival site. Please note, some areas of the festival may not be suitable for an animal due to loud noise.

Proof may be required that the assistance animal is registered with a recognised body.

Do you offer carer tickets?

Yes we do offer carer tickets for those that need assistance.

You will first need to purchase a ticket then send us the full name and email address of your carer to info@hospitalityonthebeach.com as well as a PIP letter or proof from your doctor that you are in need of assistance.